Daily we are recipients or presenters of customer service skills. It does not matter whether you are at work or play; we all utilize and experience these skills. A CEO of a large company utilizes customer service skills frequently when working with his clients and his management team. A lady shopping for a dress is a recipient of this skill set. If effectively applied, the CEO will retain and please his client, and build camaraderie among his management team; the lady shoppin…
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